Engagement, Equality and Inclusion


NHS Bolton CCG works very closely with patients and communities, other NHS providers, the council, local charities, and voluntary groups to ensure the right health services are available in our town.

We aim to include local people at the heart of everything we do and we love to listen, understand, and act on, what really matters to local people. We value your input and want to include you as active partners in decisions about your health and NHS services.

We're always looking for people to get involved in shaping health services but how involved you are is entirely up to you - we offer lots of different ways for you to share your views, from online surveys to face-to-face events. We want to give Bolton people more influence and control over the decisions we make.  This means working hard to reach those who wouldn’t usually get involved, as well as any groups who may find it harder to get their voice heard.

If you want to find out more about what we are doing visit the current engagement and consulations section and also the equality and inclusion section, please look at the options on the right hand side of this page.

There are lots of ways to get involved…

  • Come to a CCG board meeting
    Our board meetings are held each month in public and members of the public who attend are able to ask questions at the start of the meeting.
  • Join the Equality Target Action Group (ETAG).
    ETAG helps the CCG to consult with different community groups in Bolton about equality and inclusion in health services.
  • Join the Lived Experience Panel
  • We are an active partner on the Lived Experience Panel which advises our health and care partners on redesigning services, using lived experience. Training and support is available and to find out more you can contact Joanne Street for more information by phoning 01204 463044 or emailing Joanne.street@boltonft.nhs.uk 
  • Current engagement activity
    Find out about our current engagement and consultations and have your say.
  • Follow us on Twitter
    Look for Let’s Make It @LMI_Boltonand our corporate CCG account @BoltonCCG.
  • Follow us on Facebook
    Look for NHS Bolton CCG.
  • Share your story
    We are always keen to hear about your experiences of using health services in Bolton. Have you got something to share?
  • Invite the CCG to speak to your group or organisation
    We regularly speak to local community groups and organisations about any campaigns we are running to make sure people know how they can get involved and help their local NHS. Please get in touch if you would like the CCG to come along to your meeting or event.

Let’s Make It – currently under construction as we make improvements.

In 2015, the CCG launched a new and exciting way of engaging with the people of Bolton called Let’s Make It. The idea behind Let’s Make It is to have a more informal conversation with local people so we can find out all about their experiences of using NHS services and help us make things better.

If you're also looking for information about public consultations and engagement activities, you can find further details here.

Engagement Alliance

NHS Bolton CCG, Healthwatch Bolton and Bolton CVS form the Engagement Alliance. The Alliance works to ensure public engagement around activities within the Bolton Plan. The Engagement Alliance oversees engagement activity and produces reports that describe what was planned, how people were engaged with, what was done and  the final outcomes. For example click here for a mens health report and click here to read about engagement around the primary care roles.To read more engagement Alliance reports click here.

NHS Employers – Diversity and Inclusion Partners Programme

NHS Bolton CCG has also been one of the prestigious NHS Employers Diversity and Inclusion Partners, since 2018.

We work with NHS Employers and other partners to pioneer and champion new and existing diversity and inclusion initiatives, helping us to further embed diversity and inclusion into our culture and structure. We were awarded partner status after demonstrating that we were delivering against six measurable criteria: improving patient access and experience; empowered, engaged and well-supported staff; inclusive leadership at all levels; better health outcomes for all; demonstration of commitment to the partners programme; and benefits that the organisation will receive from taking part. 


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