NHS Equality Delivery System

The NHS Equality Delivery System (EDS) was launched in July 2011 to help NHS organisations improve services for their patients, provide better working environments for staff, and meet the requirements of the Equality Act 2010.

NHS Bolton Clinical Commissioning Group (CCG) carries out an annual review, asking representatives from local community groups to look at the work we have done over the previous year.  The aim is to assess our performance on equality, highlight what we've done well, and identify where improvements are needed.

This annual review is called the Equality Delivery System or EDS2. EDS2 is a statutory duty of all NHS organisations in England, including the CCG, which means this is something we legally have to do.

However, we want to do more than simply meet our legal equality, diversity, and human rights (EDHR) responsibilities.  EDS2 is an opportunity for us to show we put fairness, equality, and human rights at the centre of all that we do.

EDS2 is designed to help NHS organisations to:

  • Commission/deliver fair health services
  • Promote workplaces that are free from discrimination
  • Make sure there is continuous improvement

EDS2 links to all aspects of the CCG’s work and the delivery of the services we commission.  We have to collect evidence to show how we meet our legal EDHR responsibilities and how EDHR is included in CCG functions, including development of strategies, business planning, operational plans, contract management, service delivery by providers, engagement, and human resources.  As part of EDS2, the CCG must show NHS England and Bolton people how we are working towards an inclusive NHS that is fair and accessible to all.

As part of EDS2, there are 18 outcomes that were set by the NHS nationally.  They are based on issues that matter to people who use and work in the NHS.  For example, making sure people are moved from one service to another as smoothly as possible and that patients are as informed and involved in decisions about their care as they wish to be, are just two of the chosen outcomes. 

The outcomes are grouped under the following four goals:

  1. Better health outcomes
  2. Improved patient access and experience
  3. A representative and supported workforce
  4. Inclusive leadership

For more information on EDS2 outcomes, please download the EDS2: Making Sure That Everyone Counts document from NHS England available on the right hand side of this page.

To find out more about EDS2 in general, visit the NHS England website.

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