Safeguarding is all about protecting the health, wellbeing, and human rights of individuals as well as enabling them to live safely and free from harm, abuse, and neglect.  It's fundamental to high quality health services.

Safeguarding children and promoting their welfare includes:

  • Protecting them from harm or things that are bad for their health or development.
  • Making sure they grow up in surroundings that allow for safe and effective care.

Safeguarding adults includes:

  • Protecting their rights to live in safety and free from abuse and neglect.
  • People and organisations working together to reduce the risk of abuse or neglect and prevent it from happening.
  • Making sure the wellbeing of local people is promoted, whilst taking their views, wishes, feelings, and beliefs into account.

NHS Bolton Clinical Commissioning Group (CCG) is required to demonstrate that we have appropriate systems in place for carrying out our duties set down in law in terms of safeguarding.  We are committed to working with others to ensure that provision is in place to respond when children or vulnerable adults are at risk or have been harmed.  More broadly, the CCG seeks to improve the health and wellbeing of the most vulnerable in our community.

For further information on safeguarding in Bolton, visit the website for Bolton Safeguarding Adult Board and the website for the Bolton Safeguarding Children Board.

Do you know someone who could be at risk?

If you believe that a child or adult is suffering harm, or is likely to do so, you have a responsibility to notify the correct authority. 

If you are concerned about an adult who may be at risk call Adult Social Care (Monday to Friday 9am to 5pm)

Adult Social Care on 01204 337 000

If you are worried that a child may be being abused or neglected then please take action. You can contact Bolton’s Multi-agency Screening and Safeguarding Service (MASSS), previously Referral and Assessment Teams on the number below:

01204 331500 (during office hours only: 9.00am - 5.00pm)

Out of Hours Contact


Emergency Duty Team 6:00pm to 8.45am and Weekends

01204 337777

NSPCC 24 hours 7 days per week

0808 800 5000

Childline 24 hours 7 days per week

0800 1111

If you are worried about a child or an adult who may be at risk in the evening or at a weekend call the social care Emergency Duty Team.

Emergency Duty Team on 01204 337 777

If it’s an emergency and you think someone is at imminent risk of serious harm, contact the police by ringing 999.

Police on 999

If you are concerned that someone may be involved in terrorist activity call the national Anti-Terrorist Hotline.  

                     Anti-Terrorist Hotline 0800 789 321 or the Text Phone Service 0800 032 4539

The UK Modern Slavery Helpline is available 24/7 to offer confidential advice and support for any victim, statutory agencies, business or member of the public regarding modern slavery suspicious and concerns. Trained helpline advisers are available to discuss potential signs of modern slavery and discuss options for callers or victims in need. You may call free at 08000 121 700.

Children who are looked after 0-18 years 

If you wish to seek advice about health provision in Bolton in relation to children who are looked after and placed within the area, please contact the CCG and ask for the designated nurse for children looked after or email and mark the email for the attention for the designated nurse for children looked after. 


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