Equality Target Action Group

The Equality Target Action Group (ETAG) supports NHS Bolton Clinical Commissioning Group (CCG) to consult with different community groups in and around Bolton about equality and inclusion in health care services.

The CCG is committed to ensuring that all patients are able to access the services they need, when they need them, and for them to be provided in the most suitable way.  This means that everyone in Bolton should have equal access to NHS information, services, and buildings.  We want to remove any barriers to this, particularly those that may be due to factors such as age, race, disability, or gender.  We know people may access services in different ways and we take steps to help support those who may have difficulties.  The CCG is committed to ensuring that Bolton’s health services are culturally sensitive, inclusive, accessible, and appropriate for our residents.

There are nine protected characteristics set down by the Equality Act 2010:

  • Age
  • Disability
  • Gender (male/female)
  • Gender re-assignment (transgender issues)
  • Pregnancy and maternity
  • Race
  • Religion or belief – including lack of belief
  • Sexual orientation (lesbian, gay, bisexual, heterosexual)
  • Marriage and civil partnership

It is against the law to discriminate against someone because of any of these characteristics. 

To find out more about the CCG’s work in this area, visit the equality and diversity area of our website.

What happens at an ETAG meeting?

The group meets every eight weeks at a venue in Bolton town centre.  Each meeting has a set agenda, which is sent out at least two weeks before.  Key speakers are invited to the meeting to cover a range of issues on health and equality and diversity.  The CCG provides regular updates on ongoing projects and any planned changes to local services.  ETAG members can also raise issues relating to health services in Bolton. 

Members are encouraged to share their experiences of local health services.  This valuable feedback helps the CCG to ensure that the needs of different groups in our community are being met.

Lots of local groups and organisations are involved with ETAG and have come to trust and value the contribution the group makes.    

What is expected of an ETAG member?

Members of ETAG are expected to:

  • Attend meetings
  • Share experiences and views of local health services
  • Participate in discussions

Those who attend as a representative of a group are expected to:

  • Feed information back to their group.
  • Share the views and experiences of their group.
  • Support CCG public engagement or consultations on any proposed changes to health services
  • Attend task groups where relevant

Topics covered in 2017

Throughout 2017, ETAG members have discussed and given valuable feedback on the following:

  • Bolton's Care Record (for more information please click here
  • The Children and Adolescent Mental Health Service in Bolton (for more information please click here)
  • The move of the neurological rehabilitation service better know as the Taylor Unit
  • Bolton's Locality Plan (for more information please click here)
  • The North West Sector Alliance made up of the NHS organisations in Bolton, Wigan and Salford (for more information please click here)
  • People's experiences of using mental health services in Bolton
  • Proposal to move the GP Out Of Hours Service (OOH)
  • Experiences of Transgender patients in Bolton
  • People's experiences of using Diabetes services in Bolton
  • Use of Bolton's A&E department and ambulances.

For more information or to give feedback about any of the topics listed above, please contact the CCG's Communications and Engagement Team on 0800 588 4400 (freephone) or BOLCCG.communications@nhs.net

How to get involved

If you are interested in finding our more about ETAG, please contact please contact the CCG's Communications and Engagement Team on 0800 588 4400 (freephone) or BOLCCG.communications@nhs.net

You can join ETAG as an individual or as a representative of a local group or organisation.


Future dates


22nd May  12.30-2.30pm

10th July  12.30-2.30pm

4th September  12.30-2.30pm

13th November  12.30-2.30pm


15th January  12.30-2.30pm

12th March  12.30-2.30pm 


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