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GP Surgeries – core opening times

Bolton’s GP surgeries are open from 8.00am to 6.30pm Monday to Friday, including Wednesday afternoons.

Parents will be pleased to know that children under 12 must be assessed on the same day if they call their GP for an appointment. This could be a telephone consultation to begin with however, a child may be invited down to the practice if required. In cases where a child needs urgent hospital care, this can be arranged directly by the GP.

These opening times are a core component of the Bolton Quality Contract – an initiative developed by the CCG to enable the public to gain easier access to their GP

Access to GP surgeries outside of core hours

If you require an appointment between 6.30pm and 9.30pm Monday to Friday, or a weekend appointment, contact your GP practice as usual and you will be advised to attend one of three hubs, currently at:

Waters Meeting Health Centre, Winifred Kettle Centre and the Urgent Treatment Centre, based at the Royal Bolton Hospital (access via Main Entrance).

If you need urgent help from a GP, day or night, please ring your GP practice as normal and you'll be directed to the right service at the right time.

Emergency dental appointments

You can contact the Urgent Dental Care Service on 0333 332 3800 from 8am to 10pm every day, including weekends and bank holidays.

 Please note:

  • The number should NOT be used during normal surgery opening if you already have a dentist.
  • This is an appointment only service – no drop-in service is available.
  • Each one-off urgent dental care appointment has a fixed NHS patient charge of Band 1, which is currently £22.70. This fee shall be paid each time you access Urgent Dental Care Services.
  • If you need help finding an NHS dentist, please visit www.nhs.uk

The service is provided according to strict clinical criteria, When you call you’ll be assessed by a member of the clinical team. Urgent dental problems include the following conditions, which should receive self-help advice and treatment (where appropriate) from the Urgent Dental Service within 24 hours:

  • Dental and soft-tissue infections
  • Severe dental and facial pain: that is, pain that cannot be controlled by the patient following self-help advice
  • Fractured teeth or tooth

The service operates from 20 different locations across Greater Manchester and patients can choose to be seen at the location most convenient for them.

Self Care

Lots of minor illnesses can be effectively treated at home. Keep a well stocked medicine cabinet to help relieve any minor symptoms. An example of when you should self care would be hangovers, minor cuts and bruises along with coughs and colds.

Pharmacy

Many medicines are available at your local pharmacy without a prescription, and lots of Bolton pharmacies are open at evenings and weekends. You may want to visit a pharmacy if you are suffering with diarrhoea/vomiting, headaches and severe coughs etc.

To find your nearest doctor, dentist, pharmacy, or other service, enter your postcode into the box above and click on search. Or, alternatively select a service from the list to the right.

A&E

A&E is for serious injuries and life threatening conditions only. If you go to A&E with minor health problems you may be turned away and directed to a more suitable NHS service.

NHS Bolton Foundation Trust

Royal Bolton Hospital, Minerva Road Farnworth, Bolton BL4 0JR

Tel: 01204 390390

Website: http://www.boltonft.nhs.uk/

Greater Manchester Mental Health NHS Foundation Trust

Bury New Road, Prestwich,Manchester, M25 3BL

Tel: 0161 773 9121

Website: www.gmmh.nhs.uk

If you need to speak to somebody, the following organisations can offer you some help and support:

Single Point of Access (SPA)

They can help with all mental health referrals and queries. You can get in touch by ringing 01204 483101.

The Samaritans

They have a 24 hour free telephone support line, and can meet you in person (please phone to confirm access times).

  • Bolton telephone: 01204 521200 (local call charges apply)
  • National telephone: 116 123 (this number is free to call)

BAND

Voluntary sector organisation in Bolton, offering support to people living with a mental health condition. Telephone 01204 380643 and website www.band.org.uk

Kooth

Online counselling and emotional well-being support for children and young people up to the age of 25. http://www.kooth.com/  

ChatHealth

Run by specialist nurses from Bolton NHS Foundation Trust, provides parents and young people with quick and easy access to confidential health advice.

Parents can text 07507 331751 and young people can text 07507 331753 for support on a variety of topics.

ChatHealth is free (standard message rates apply).

Papyrus

National charity which helps young people under the age of 35 who may be experiencing suicidal thoughts, or help for those worried about someone: Call 0800 068 41 41 or visit their website http://papyrus-uk.org/

Primary Care Networks

NHS England’s Long-Term Plan outlined the ambition for Integrated Care Systems and the BMA GP (England) committee and NHS England agreed through national contract negotiations for the development and roll out of Primary Care Networks (PCNs). From the 1 July 2019, 9 PCNs were established in Bolton, please refer to table below for further information.

Primary Care Networks List

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